Club Energy Privacy
Policy
This privacy policy will explain how
Club Energy uses the personal data we collect from you when you use our
website, booking system and app.
Topics
· What data do we collect?
· How do we collect your data?
· How will we use your data?
· How do we store your data?
· Marketing
· What are your data protection rights?
· Changes to our privacy policy
· How to contact us
What data do we collect?
Club Energy
collects the following data
· Personal identification information
(Name, email address, phone number, address, etc)
· If a direct debit membership is being
set up our third party direct debit provider will collect bank details
· Booking history – any bookings and
purchases made using your account will be logged
How do we collect your data?
You directly
provide Club Energy the data we collect. We collect and process data when you:
· Register online or pay/register for
any of our products or services
· Voluntarily complete a customer survey
or provide feedback on any of our social media, message boards or via email
· Use or view of our website
How will we use your data?
Club Energy
collects your data so that we can:
· Process your membership, order or
booking
· Email you with special offers we
think you might like
· Keep you up to date with the latest
Club news
How do we store your data?
Club Energy
securely stores your data through secure, password protected programmes to
eliminate risk of fraudulent activity. Any private paperwork is kept in a
locked cabinet on site – with limited access.
If you wish
for us to delete any data we may have of you please get in touch and let us
know.
Marketing
Club Energy
would like to send you information about products and services of ours that we
think you might like.
If you have
agreed to receive marketing, you can always opt out at a later date.
You have the
right to stop Club Energy from contacting you for marketing purposes.
What are your data protection rights?
Club Energy
would like to make sure that you are fully aware of all your data protection
rights. Every user is entitled to the following:
· The right to access – you have the
right to request Club Energy for copies of your personal data.
· The right to rectification – you have
the right to request that Club Energy correct any information you believe is
inaccurate. You also have the right to request Club Energy complete information
you believe is incomplete.
· The right to erasure – you have the
right to request that Club Energy erase you personal data, under certain
conditions
· The right to restrict processing –
you have the right to request that Club Energy restrict the processing of your
personal information, under certain conditions
· The right to object to processing –
you have the right to object to Club Energy’s processing of your personal data,
under certain conditions
· The right to data portability – you
have the right to request that Club Energy transfer the data that we have
collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us on our
email: info@club-energy-retford.co.uk,
call us on 01777 711551, or write to us at Club Energy, Mallard House,
Westfield Road, Retford, Nottinghamshire, DN22 7BT
Changes to our
privacy policy
Club Energy keeps its privacy policy under regular review and
places any updates on this page. This privacy policy was last updates 19th
August 2019
How to contact us
If you have any questions about Club Energy’s privacy policy,
the data we hold on you, or would like to exercise one of your data protection
rights, please do not hesitate to contact us.
Email us at: info@club-energy-retford.co.uk
Call us on: 01777 711551
Or write to us at: Club Energy, Mallard House, Westfield
Road, Retford, Notts, DN22 7BT